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Benchmarking the Information Society
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No. 65 Skills at obtaining and installing digital tools

Confidence in obtaining and installing digital tools

Base: All respondents, weighted column percentages
Questions: D1g
Source: SIBIS GPS 2002, SIBIS GPS-NAS 2003

The ability to update software on a computer can be regarded as an indicator for technical capabilities related to the use and maintenance of a computer. The ability to find, download and install digital tools and programs allow users to develop a digital toolbox for their own purposes. In the EU an average of 32% of the population feel very or fairly confident in downloading and installing software on a computer (17% in Portugal, 47% in Denmark). The southern EU Member States and the candidate countries in general show the lowest proficiency. The level in the US is remarkably higher: 57% of US Americans are very or fairly confident in downloading and installing software, according to their own assessment.


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