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Benchmarking the Information Society
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No. 79 The skill gap as a barrier to Internet usage

“It requires advanced computer skills” as a barrier to Internet usage

Bases: EU-15 countries: occasional and non Internet users; NAS-10 countries: respondents who ever have heard of the Internet (incl. don’t know); weighted column percentages
Question: A18a
Sources: SIBIS GPS 2002, SIBIS GPS-NAS 2003

The skill gap appears to be the most relevant barrier in the European context to achieving a wider participation in the Information Society. This has been reflected by the perceptions held by the majority of non regular users in Europe that advanced computing skills are required for using the Internet. This gap is considerably wider in Europe than in the US and particularly striking in the NAS.

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